Business process re-engineering (BPR) is a business management strategy, focusing on the analysis and design of workflows and business processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors.
BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes.
Business process reengineering is also known as business process redesign, business transformation, or business process change management.
BPR Cycle:
- Identify Processes
- Review, Update, Analyze As-Is
- Design To-Be
- Test & Improvement To-Be